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Posted by on Jun 19, 2019 in The Watercooler

Retail Alliance Recognized 2019 Retailer of the Year Winners

Retail Alliance Recognized 2019 Retailer of the Year Winners

Photos by David Uhrin


Retail Alliance announced the winners for the 2019 Retailer of the Year Awards (ROTYs) at their celebration on May 30 at NOAH’s Event Venue in Chesapeake. “Retailer of the Year is our annual awards event that celebrates the retail industry in Hampton Roads,” said Kylie Ross Sibert, vice president of Communications at Retail Alliance.

Retail Alliance recognized Gloucester’s Kelsick Specialty Market as the overall winner for ROTY 2019, the best retailer in the region. The decision was based on independent judging of Kelsick Specialty Market’s superior customer service, visual merchandising, inviting aesthetics, product knowledge, cleanliness and neatness of store, signage and more.

Retail Alliance Awards

ROTYs Awards

Retail Alliance Awards

Retail Alliance ROTYs

Retail Alliance ROTYs Ceremony

Retail Alliance's ROTYs winner

Twelve awards were given out during the ROTYs celebration to local retailers after being reviewed by impartial judges for criteria including web presence, consumer reviews, signage, customer service, product knowledge, visual merchandising, community involvement, overall customer experience and aesthetics.

Restaurant nominees were voted on by consumers during March and April. The LOVEVA Buy Local award is also a consumer-voted award for local businesses listed on the LOVEVA app rewarding consumers for shopping at local businesses.

The 2019 winners are as follows:

Kelsick Specialty Market—Overall Retailer of the Year Award Winner (the winner is the highest scorer from the retail category across the region)

Hummingbird Macarons—Restaurant Award Winner—Southside

Alkaline—Restaurant Award Winner—Up & Comer

Viking Burger—Restaurant Award Winner—Peninsula

Mom & Me Boutique—Retail Award Winner—Southside

Hickory Trading Company—Retail Award Winner—Up & Comer

Smith’s Florist & Gift Shoppe—Retail Award Winner—Peninsula

East Beach Urgent Care—Service Award Winner—Up & Comer

Beach Gold Assay—Service Award Winner—Southside

Williamsburg Salt Spa—Service Award Winner—Peninsula

Perfectly Natural Soap—LOVEVA Award Winner

Norma Dorey (Changes City Spa/Jake’s Place)—Lifetime Achievement Award Winner

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