Best Places To Work—PRA Group

by Ryan Miller

By Angela Blue

Norfolk Headquarters and Regional Office
120 Corporate Blvd., Norfolk
Hampton Regional Office
5200 West Mercury Blvd., Suite 285, Hampton
757-519-9300 |
In addition to their local offices, PRA Group has U.S. operations in Alabama, California, Illinois, Kansas, New Jersey, Pennsylvania, Tennessee and Texas, as well as operations in Canada, Austria, Brazil, Finland, Germany, Norway, Poland, Spain, Sweden and the United Kingdom.

Number of Employees
1,276 at Norfolk headquarters; 274 at Hampton office

What They Do
Co-founders Steve Fredrickson and Kevin Stevenson started Portfolio Recovery Associates in 1996 because they saw a genuine need for an ethical business in the debt recovery industry. Today, PRA is one of the largest debt buyers in the world. Their services and subsidiary companies offer a broad range of debt-buying solutions, as well as business and government services to a diversified base of financial institutions and government clients.

Company Culture
PRA is based upon the guiding values of treating their people right and rewarding them for a job well done. Every employee is offered an outstanding base pay plus a competitive benefits package.

PRA fosters a positive environment by instilling and nurturing a culture of charitable giving. Their Volunteer Day Program, an employee initiative, allows all full-time employees to volunteer up to eight paid hours at company-sponsored events each year. PRA’s Volunteer Council Committee focuses on creating these volunteer opportunities through alliances with company partners across the U.S.

Other programs of note include PRA CARES—an acronym that illustrates that the company is always Committed, Accountable, Respectful, Ethical and Successful—which are values that show how PRA treats each of their customers and the world; Achievers—an employee social recognition program; an annual Global Photo Calendar Contest—employees from around the world compete for a chance to have a photo they took featured in PRA’s global corporate calendar; Global Idea Contest—employees are asked to submit their best business ventures for a chance to win cash prizes; and Global Spirit Day—encourages employees to show their PRA spirit by donning their favorite team sports jersey, along with other PRA swag.

PRA has several kitchen areas and break stations for employees to catch up and re-fuel

Formal Benefits
Comprehensive medical insurance
Matching 401(k)
Life insurance
Short- and long-term disability
Dental and vision insurance
Legal resource insurance
Employee assistance
Paid holidays
Employee referral bonus
Flexible spending

Work Perks
Awards galas and banquets
Site picnics
Family events
Turkey and wine giveaways
Free lunches at the end of the month
Full-service café at Norfolk site
Fully-equipped gym with personal trainers at Norfolk site
Blood drives on campus, in partnership with the American Red Cross
Opportunities for employees to receive flu shots onsite
Paid time to volunteer

Angela Blue presents a Best Places to Work Award to PRA co-founders Steve Fredrickson and Kevin Stevenson

Why I Love My Job
“PRA hires the best and the brightest, and the opportunities we offer extend beyond even the best benefits package. PRA offers the opportunity to be a real part of a global team that is truly entrepreneurial. We are committed to promoting from within and giving priority to those employees who work hard and work smart.” —Christine Hicks, Senior Communications Specialist

Yes. Visit and PRA's Careers Home to learn about employment opportunities.

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