Best Places To Work—USAA

by Ryan Miller

By Angela Blue


520 Independence Pkwy., Chesapeake
1-800-531-8722 | USAA.com
USAA is based in San Antonio, Texas. Other locations are nationwide.

Number of Employees
563 total employees report to the Chesapeake Claims Office. 364 employees work inside the office and 194 employees work from home.

What They Do
USAA serves military members and their families by offering options for insurance, banking, investments and retirement. Their exclusive suite of financial products, tools and advice is open to active military, former military, military family members and cadets or midshipmen.

A marketplace provides mid-day sustenance for employees.

Company Culture
USAA’s core values of service, loyalty, honesty and integrity reflect the values of the military and membership and form the foundation on which USAA employees perform their work and conduct themselves.

At USAA, employees are equipped with the tools and the resources to make physical and financial wellness a priority for themselves and their families. USAA invests in the employees and building a wellness culture for the long term by actively creating and supporting behavior change.

The company has been nationally recognized for its military-focused hiring practices, ranking No. 3 on the Top 100 Military Friendly Employers list by G.I. Jobs Magazine in 2016; recognized on the Best for Vets Employer list by Military Times EDGE magazine in 2016 (for the sixth consecutive year); and recognized as one of the 135 companies on the 2015 U.S. Veterans Magazine Best of the Best List for Top Veteran Friendly Companies (for the fourth consecutive year).

Formal Benefits
Appropriate compensation
Comprehensive group medical, dental, vision and life insurance (coverage extends to eligible family members as well)
USAA pays 80 percent of each participating employee’s healthcare premium
Healthy Points Program—provides employees an incentive to engage in healthy activities and eat healthy foods (serves as an added bonus for employees to reduce their premiums an additional 5 percent)
Retirement/savings options
Paid maternity leave

Employees can rest and relax in dedicated zones.

Work Perks
Onsite fitness center
Nursing mothers’ room
Energize and relax zones
Company store/market
Free financial advice days
Celebrations for life events (anniversary luncheons)
Annual employee family day

Ray LaSalle accepts the Best Places to Work Award for USAA.

Why I Love My Job
“For more than 90 years, USAA has enjoyed a rich history of serving our members. They have trusted USAA to be there for them when it matters most—during times of record catastrophes and a struggling economy. Through these difficult times, USAA remains financially strong, and our employees stand ready to serve those who serve.”—Aubrey Thomas, Executive Administration – Director Region Site Management

Hiring?
Yes. Visit USAAJobs.com. Click search jobs in Chesapeake. Jobs are listed by job title.

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