Alorica Inc., the largest customer experience solutions provider in the U.S., recently announced plans to hire over 160 customer service representatives to work from home in Virginia Beach.
Customer service representatives will be responsible for investigating and resolving customers’ issues effectively and efficiently on behalf of Alorica’s clients in the electric power industry. These agents must display exceptional customer service skills, including being conversational, patient, confident and positive.
Based on position, Alorica team members can take advantage of competitive benefits including paid training, compensation, lucrative monthly incentives, medical and dental insurance, onsite counseling, paid time off, paid holidays, sick time, 401(k) and an assortment of employee discounts. In addition, the company offers:
- Permanent work-at-home positions and robust safety measures onsite to keep employees safe during COVID.
- Career growth opportunities, with most leaders promoted from within the organization.
- Collaborative and exciting company culture.
Alorica will offer work-at-home customer service opportunities to qualified candidates (e.g. high-speed internet requirements). Applicants will train onsite and then work remotely for these roles. Interested applicants can apply at Jobs.Alorica.com.